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Video Reviews

Outdoor Living Essentials Reviews

Based on 233 reviews
94%
(219)
5%
(11)
0%
(1)
0%
(1)
0%
(1)
A
S500 Fire Screen
Anne Bailey
Manhattan 50 Ethanol Fire Pit Table

Great customer service and awesome product!

New Bio-ethanol Burner user

Hi - I've just bought a home with a bio ethanol burner so this is all brand new for me. The ordering of the fuel through the website and then delivery was easy and quick. Used it for the first time this week. How lovely to have a fire to watch when its cold.

Good product

C
Mix 850 Protective Cover
Coleen Zenonos
Mix 850 Protective Cover

The cover is great quality and priced accordingly.
Very happy with both the product and service. Nice to have product availability and dispatched promptly

Manhattan 50 Ethanol Fire Pit Table

Great customer service, Manhattan 50 Ethanol Fire Pit Table was exactly as pictured, easy to assemble and will have many hours of fun on our deck because of it.

POd 30 Ethanol Fire Table purchase

Rhys was extremely helpful with my questions and answered very promply which made my purchase decision much easier. The item arrived in Perth Western Australia very quickly and on time as advertised. The packaging was was substantial and the item was well protected. The Pod 30 itself is a well made sturdy unit and looks designed to last many years of outdoor service. I am more than happy with the service i have recieved in purchasing the Pod 30 so thank you Rhys.

Excellent purchase!

We purchased our firepit from outdoor living essentials. I've researched a lot and they have the best price and the best customer service. I had a few questions on my purchase and they responded instantly. It was the easiest transaction I've ever done!

mix 600

Magnificent Manhattan!

Product and service A1!

Fire Pod

It’s got great look appeal and ambiance.
The only thing is, it doesn’t give out much heat. But very happy with it non the less. Cheers Lee.

Brilliant fire pit

The product and the service was great! Such a beautiful piece. Looks exactly as it does in the image shown.

c
Manhattan 50 Ethanol Fire Pit Table
christina Nicolaidis

Have not received order yet

Simple and Easy

Easy shopping at a press of a button. The team were so easy to deal with. Placed our order on line for our 600mix fire pit and fuel , the price was very very competitive. Rhys emailed us and confirmed delivery etc and everything was delivered in a quick turnaround. All products delivered in mint condition plus all the extras you receive to ensure you can safely use this product. Haven't used the firepit yet but looks pretty good. Thanks again for the A1 service.

Great product, excellent price and quick delivery!

Amazing Product and Service

Rhys,
Thanks for making the the whole experience seamless. Great product and excellent customer service. I wouldn't hesitate in recommending Outdoor Living Essentials.
Thanks again.
Tina

Fire piy

Awesome service and love our fire pit. Thanks guys

WOW WOW WOW !!!!!!

Yes that is what I got told when people saw the fire pit table! I am so happy with it, it looks stunning and really dresses an area up that's for sure. Would definitely recommend getting one, they were quick to deliver and very good quality.

Fuel reorder

Easy process & quick completion. Cheers for that 👍

Stix Ethanol Fire Pit Cover

This cover is just what we needed and it came promptly when ordered.

Highly recommend!

The fire pit is a beautiful addition to outdoor alfresco area. The colour was perfect and the service we received was very informative. Rhys helped us to reach the decision on what fire pit would suit our area and our needs. His patience was appreciated given that it was a Sunday! Highly recommend outdoor living essentials!

product review and customer service rating

Would like to thank Rhys for his professionalism, product knowledge and helpful attitude. He is a jewel for the company and should be given credit for his customer service qualities. Regards Ros.

Excellent product; quick delivery

Purchased a Wharf 65 and had some pre-purchase questions. Rhys was very responsive. Shipping was arranged and arrived on the day and at the time we were told to expect it. After sales questions and contact has been promptly dealt with. Excellent customer experience.

Great job

As my Mini T was an original design the current cover was too small. Rhys went to a lot of trouble to find one that would fit, and the Tank cover was perfect. Amazing service

Extremely helpful and responsive

Easy online platform for ordering and viewing items and reviews prior to purchase. Customer service was extremely helpful, responsive and proactive in fixing the only negative of my experience being the delivery company (3rd party not related to this service or the team at Outdoor Living Essentials)

Extremely Happy

Perfect service you could say. Super impressed how fast it came. Happy with the product and the complete experience.