The delivery agent in Newcastle made me wait all day and then simply didn’t show. I then had to chase.
Frustrating for everyone. Fire table is great though.
Change delivery group they are your client contact point at the end of the sale and can mess with your brand.
We are very happy with our fire pit.The delivery of the pit was easy and on time.
Very happy with my purchase. Table was perfect and arrived in only a few days to Melbourne!
Very prompt and responsive customer support
Freight company let me down by not delivering on the day that Iwas promised .
Great service, price matching and free delivery. Plus the oven which we've used wood in, makes the best pizzas. Can't asked for mush more than that. Thank you!
Great fire pit that provides enough space for nibbles and drinks.
We’re extremely happy with our Mic 850 Ethanol Fire Pit. It looks great on our deck as well.
Think we might purchase another one for the front of our house.
We are loving our Pod 30 Firepit from Outdoor Living Essentials. The family love sitting around the fire and enjoying the ambience and warmth. A big thank you to Rhys for his professional service. Highly recommend!
Fantastic fire pit, always have complements from family & guests, we bought this to go next to our inground pool, looks great 👍
AMAZING! Love my fire bowl so much and Rhys and his team were fantastic to purchase from. Super quick delivery and kept informed during the entire process. Highly recommended!could not be happier with my purchase!
Considering all other suppliers gave me an 8 week turn around on availability for the martini 50 table, Rhys had the stock and it was at my door step in less than 24 hours from when the purchase was made.
5 star service from outdoor living essentials.
We recently purchased the “Ghost” and are thrilled with how simple it it to use. It is a great alternative to an open fire. Very elegant structure and it actually puts out more warmth than we anticipated.
An excellent phone response that gave very informative information regarding the options for the product.
I had no hesitation in ordering and paying for the product that included delivery to our home address. The delivery was fast, I have had the heater installed and tested ready for winter. It works well in a BBQ area. Peter T, Tewantin, Noosa, Qld, Australia
Thanks Rhys the product is great.
You went above and beyond your customer service, ensuring we got the right time and dates to suit us after our holiday.
Only down side the driver was told we would help him move the box out of the truck.
Felt sorry for the driver, my husband helped him carry the heavy box and used our trolly as well, suggestion have 2 peeps..
Rhys was a delight to deal with. Very helpful and knowledgeable, and customer service was fantastic.
Perfect little fire pit for any area - Looks great and stylish with a decent flame. more for decoration rather than heat but great value for money and I am pleased with the product would recommend this product
We purchased the Ooni Kari 16 online. The service was impeccable. We were kept up to date on the order, dispatch and delivery, which was all super fast. Overall we were very impressed and will definitely shop at Outdoor Living Essentials again. Thank you
Rhys followed up with me after I didn't complete a purchase online. He closed the sale with his knowledge and helpfulness.
Goes beautifully on our balcony. Hubby and I like to light the fire and watch the sunset while having a glass of wine. Also is super easy to light, even I can do it(so simple)… Best purchase!
Great product for a fantastic price and delivery was quick, even in this busy period.
Purchased during Black Friday sales, prompt delivery and included all the accesories ordered with it.
Product itself is excelent and easy to use (I have only used wood for fuel)
Would purchase form Outdoor Living Essentials again
We were in search of an outdoor fire pit and came across the Mix 850. It adds a lovely warm feel even on a cool summer eve. Easy and timely delivery and always kept up to date on order status.
Thank you!