What an obliging business! I was so pleased to find the exact stool that I wanted, so when I found during the online ordering process that delivery to my address was unavailable, I was very disappointed. However, I received a very prompt and courteous reply following my query about this, and was delighted that delivery was made available to me. The stool arrived very soon afterwards, and it’s exactly as advertised.
I can certainly recommend Rhys and his team
Table looks really nice.. Colour seems like a slight bluish grey. Some areas could of had a better application but overall I am very happy with my table.
Extremely happy with our large fire pit. It’s a lovely piece for our garden and would highly recommend a purchase from Rhys (Outdoor Living Essential).
We are delighted with our fire pit - it is the perfect size for our small garden. We were not automatically updated on the status of our order and had to follow up twice, which was not ideal. But it all worked out in the end.
This table is stunning - a beautiful piece that enhances the back yard, and is a joy to have our meals at. The staff members were super helpful and easy to deal with. We are extremely happy ty recommend both the table and Outdoor Living Essentials.
I had a look at these at a couple of local shops and they all wanted ridiculous prices, plus some even were trying to charge me a "freight fee" when the item was already in the store for me to pick up!
Had a look online and found Outdoor Living Essentials the best price, as well as super fast response to questions I had on email. I think mine was delivered in like 48 hours!
Also, the quality of this product is AMAZING... Even down to the little lighter that they include, everything looks super high end.
Makes our back deck look unreal.
Where do I start! We were looking at a certain product on this website and Rhys went above and beyond to help us try and find the perfect one. We were praying to get it by a certain date (we are in VIC) and the warehouse is in NSW.
Rhys did everything he could to get it to us within the week! He emailed us saying things had come up with covid and it may not arrive for a further week.. yet he worked his magic and it was delivered to us a day before we were hoping to get it!
From the first point of contact, Rhys was so reliable, always replied, always answered our questions and always offered his help post delivery. We absolutely love the ethanol table. All our family and friends do too. It’s warm in colder nights. It doesn’t smell, it’s user friendly and no smoke!
If I could I would get another one!
If you want one of these. Don’t go anywhere else. Go to Rhys!!!
Table arrived, well packed with all ordered accessories. Easy to use and looks amazing on our balcony
Thoroughly recommend Outdoor Living Essentials
Nice addition to my cosmo 50 table. Haven't had the fire going as yet to see how effective it is, but sure it will be fine. Customer service one again was terrific.
100% happy with our purchase the Ark 40 looks fabulous and is a first class addition to our balcony. We highly recommend Rhys from Outdoor Living Essentials to assist you all the way from purchase to delivery.
I purchased the Manhattan 50 fire table and we are SO happy with it. It fits our space perfectly and I cannot fault the customer service. The delivery was super quick and all my questions were answered so quickly. Highly recommend Outdoor Living Essentials!
Rhys from outdoor living essentials was very helpful and I highly recommend this company, the Pod40 is setup under our pergola and it heats up our area very well, no fumes or smell. We are 100 percent happy with the service and assistance from Rhys, well done .
It’s a pretty impressive piece of furniture for your outdoor seating area. Very happy with the kit. Installation was easy. The base is quite heavy and solid. The team at Outdoor Living Essentials were on the phone and emails advising on delivery dates and product support. Very responsive team, I was happy with that.
Nothing beats the warm glow of a real fire - the ethanol bowl has all the qualities of a real fire but none of the down sides ... very happy that we purchased this ...
We purchased a Pod 30 during the Covid lockdown. Very responsive to questions, quick shipping. It is stunning and adds the wow-factor to our little courtyard. We have fake grass, so a real fire was never going to work. This is stunning and we think, better option! No neighbours complaining about smoke.
We ordered the aspect fireplace during COVID. The service we received from Rhys was great, he communicated with us throughout the whole process and made it as easy as possible for us to receive our fireplace with restrictions in place. The aspect is a great fireplace, we love the look of it in our lounge room.
I received my Fire Table and it looks phenomenal. Rhys was excellent to deal with and kept me up to date on my order; I would highly recommend using them. It’s been a great experience!
Very happy with the service and the products, we got delivery within the week and they look great, would recommend your company and service highly
Recently moved into a new place and ordered the bone martini 50 table. As I knew it was going to be a hectic time I ordered the table in advance and spoke with the guys about it. They timed the delivery to be here shortly after we got here and were very helpful and responsive throughout the process.
Now that we're here and its all setup I am thrilled. Looks great, adds a really nice touch to the atmosphere on our deck and works really well with the rest of the furniture... Great service, great quality product.
We're very happy with the Pod 30 Ethanol Table. No odour, mess, easy to light. It does go through a lot of ethanol, but that is inexpensive.
Placed my order and received regular updates with regard to shipping. Arrived within in a week! Very happy with the service
Delivery mix-up was very quickly rectified by Rhys. Thanks for the great after-sales service!
Table just arrived and have unpacked it but not yet put it to use, however it looks really good and Rhys was very helpful with any queries that we had.
Delivered and so easy to assemble ! We love the table fits perfect with our outdoor setting and the customer service Rhys A1 👍 helped us all the way with our enquires. Thoroughly recommend Outdoor Living Essentials