Hi - I've just bought a home with a bio ethanol burner so this is all brand new for me. The ordering of the fuel through the website and then delivery was easy and quick. Used it for the first time this week. How lovely to have a fire to watch when its cold.
The cover is great quality and priced accordingly.
Very happy with both the product and service. Nice to have product availability and dispatched promptly
Great customer service, Manhattan 50 Ethanol Fire Pit Table was exactly as pictured, easy to assemble and will have many hours of fun on our deck because of it.
Rhys was extremely helpful with my questions and answered very promply which made my purchase decision much easier. The item arrived in Perth Western Australia very quickly and on time as advertised. The packaging was was substantial and the item was well protected. The Pod 30 itself is a well made sturdy unit and looks designed to last many years of outdoor service. I am more than happy with the service i have recieved in purchasing the Pod 30 so thank you Rhys.
We purchased our firepit from outdoor living essentials. I've researched a lot and they have the best price and the best customer service. I had a few questions on my purchase and they responded instantly. It was the easiest transaction I've ever done!
It’s got great look appeal and ambiance.
The only thing is, it doesn’t give out much heat. But very happy with it non the less. Cheers Lee.
The product and the service was great! Such a beautiful piece. Looks exactly as it does in the image shown.
Easy shopping at a press of a button. The team were so easy to deal with. Placed our order on line for our 600mix fire pit and fuel , the price was very very competitive. Rhys emailed us and confirmed delivery etc and everything was delivered in a quick turnaround. All products delivered in mint condition plus all the extras you receive to ensure you can safely use this product. Haven't used the firepit yet but looks pretty good. Thanks again for the A1 service.
Thanks for making the the whole experience seamless. Great product and excellent customer service. I wouldn't hesitate in recommending Outdoor Living Essentials.
Yes that is what I got told when people saw the fire pit table! I am so happy with it, it looks stunning and really dresses an area up that's for sure. Would definitely recommend getting one, they were quick to deliver and very good quality.
The fire pit is a beautiful addition to outdoor alfresco area. The colour was perfect and the service we received was very informative. Rhys helped us to reach the decision on what fire pit would suit our area and our needs. His patience was appreciated given that it was a Sunday! Highly recommend outdoor living essentials!
Would like to thank Rhys for his professionalism, product knowledge and helpful attitude. He is a jewel for the company and should be given credit for his customer service qualities. Regards Ros.
Purchased a Wharf 65 and had some pre-purchase questions. Rhys was very responsive. Shipping was arranged and arrived on the day and at the time we were told to expect it. After sales questions and contact has been promptly dealt with. Excellent customer experience.
As my Mini T was an original design the current cover was too small. Rhys went to a lot of trouble to find one that would fit, and the Tank cover was perfect. Amazing service
Easy online platform for ordering and viewing items and reviews prior to purchase. Customer service was extremely helpful, responsive and proactive in fixing the only negative of my experience being the delivery company (3rd party not related to this service or the team at Outdoor Living Essentials)
Perfect service you could say. Super impressed how fast it came. Happy with the product and the complete experience.