Perfect service you could say. Super impressed how fast it came. Happy with the product and the complete experience.
We love it.
Arrived in a very timely manner, easy tis et up and looks fantastic.
Regards Sandy
Could not be happier with my fire pit. And that all started with the service i received when I placed the order. Not that Rhys had to, but he contacted me to inform me that my model fire pit was about to go on sale, so he forwarded the sale price to my purchase. I would never have known, but he did it anyway. You just don't see service like that anymore.
Easy to use site, competitive pricing and super fast delivery. 👍
We love our Martini 50 Ethanol Table. Everyone comments on it when they come over. We recently sold our house and they also wanted to buy the table! It looks great, has no nasty smell and emits a good amount of heat to warm an area. So much cleaner than a fire pit. Rhys was great too, ensuring that it was delivered on time to our area. We highly recommend it!
Just love this table
Perfect inside the theatre room
Delivery guy was very helpful getting it inside
The timber crate packaging was a bit of a pain to get rid of
customer service was good.
Rhys and his team have consistently provided quick turnaround and selected efficient delivery providers. They've always been easily contactible. Will continue to use them for bio-ethanol fuel.
I purchase a fire pit some months ago and the service and the product was second to none. It was now time to re-order fuel, Rhys was over the top helpful as he was before ( this time around my purchase was only $200.00) you would have thought it was a $20.000 purchase! He was super quick to answer any questions, and my fuel actually arrive ahead of time. Thank you Rhys. I would recommend this company to anyone who thinking of purchasing any of these products, you will not be disappointed.
Rhys...CUstomer service and professionalism is amazing...
We are using it outside, and the heat isn’t as good as we expected. However, it’s a lovely unit and a good enhancement to our space.
Burns well with no smoke, does exactly what it says on the tin.
Gifted this product to my dad as a present and he loves it. Easy to set up and looks great. Rhys was very helpful and responsive with delivery questions
Rhys was fabulous !!!
The Communication was outstanding from the purchase all the way through to delivery
The Fire pit has been the best product to finish off our back yard it’s so easy to use and the best part there is no smoke !!
Have yet to light the fire with all the rain we’ve been having but love the way the new fire table looks. Already debating getting a second one! It was a pleasure to email Rhys who had quick response times and was more than happy to help with my enquiries.
We could not be happier with our bone Pod30 fire pit table. It looks amazing in our home. The whole process from purchase to delivery was fantastic. Rhys was fast to reply to questions we had, and very professional., making our purchase easy. We would highly recommend Outdoor living essentials if your looking for a fire pit.
The fire pit is great - looks good, adds ambiance to our outdoor area and provides safe heat (don’t have to worry about sparks from a wood fire)!
Rhys and the outdoor living essentials team were wonderful - did what they said they’d do n when they said they’d do it. Kept us informed of when to expect delivery etc. The whole process from ordering through to delivery was smooth 👌
With a small courtyard, the stylish eco smart ethanol pod firepit is an ideal way to add a safe and atmospheric fire to my outdoor area. Loved the service from Rhys at Outdoor Living Essentials: a follow up email and phone call was much appreciated as was the timely delivery. My fire pit is getting lots of interest from friends!
We love our fire, simple to use fabulous affect. But above everything the service received from Rhys was amazing he made everything so easy. Nothing was too much trouble, my husband and I could not believe when Rhys said we would have the fire in a couple of days and it arrived just as he had said. I can honestly say I have never had customer service like it . We moved here from the Uk thirteen years ago and customer service does sometimes infuriate us . Also just like to mention Rhys is not a relative ha ,
We love our Mix 600 Fire Pit. We wanted something that didn't produce smoke for both the environment and our neighbours but wanted to add some ambience to our retreat. The product is very high quality and looks beautiful. The perfect finishing touch to our home.
We received our fire pit in only a couple of days which was amazing given the recent post delays.
Rhys offered exceptional customer service, answered all my questions promptly. The product is also exceptional quality. AND to top it off, delivery was also exceptional - on time, courteous. I would highly recommend Rhys and the team.
Goods delivered promptly....and subsequent query re product was answered instantly. Can recommend dealing with Outdoor Living Essentials