The Firepit bowl is a massive hit with our customers and creates a great ambience for the space. Very quick delivery also which is great!
Very pleasing to look at, the smaller 600 unit doesn't throw the heat that I expected based on the specs. Customer service experience with Outdoor Living.
Excellent service - best price and had stock on hand. Very impressed with the service and thrilled with the advise and recommendations for the right accessories Rhys gave us and it is a quality product. Just love it!
Great product and fast, efficient service. The fire pit table is a great addition to our deck - we expected it would take the edge off the cool winter air, which it does beautifully, but buyers expecting intense, traditional fire pit kind of heat should consider alternatives. As for the service... wow! Ordered Tuesday, arrived Friday, unpacked and constructed in 30 minutes using the straight forward instructions. Very happy!
We couldn’t be happier with our fire pit! We chose the black colour and also added on the protective glass screen. Outdoor Living Essentials had it all shipped to us very promptly and we couldn’t be more satisfied with their customer service. We would happily shop with them again in the future.
Dealing wth these guys has been pleasure, the product turn up when promised and is of exceptional quality - both the Fire pit and the cover are excellent. I have no hesitation in dealing with Rhys , and recommending these guys . Truely a great retail..
We were extremely happy with the new Martini 50 fire pit table - it was easy to purchase, the company was excellent to deal with and the delivery time was great. They are heavy but the delivery team took it right to our front deck andce we’re able to put it all together in a few minutes.
The table is very functional and gives us the warmth needed to sit out on the cold evening ha to enjoy the beautiful Perth sunsets.
I would definitely recommend this product and the company supplying it
On a cold winters night I light my beautiful Manhattan 50, the flames dance and give a wonderful cosy atmosphere keeping my open plan living a constant warmth.
Extremely happy with both the product and the service. Delivery came in 2 parts and I sent enquiry which Rhys replied to and let me know exactly when I would receive the other part. Great to deal with.
Purchased this fire pit on line because my local supplier could not get me one for over 4 weeks. This one was delivered within 3 working days. Very happy with the service I received. Happy with the fire pit as well. It has received many favorable comments from friends.
I use my Ghost fireplace indoors and its the perfect heat output for my living room.
It's stunning to look at, a floating black box by day and a warm and mesmerising treat in the evenings. Great customer service and follow up. Nothing is too much trouble, no question too stupid and they deserve every success.
I wanted to upload a video with my review but my iPhone isn't cooperating with my PC. When I get it sorted I'll try to edit the review and show you how it looks.
Thanks Rhys I LOVE it
Until we receive the fuel I’m unable to comment on the fir pit.
“Still waiting for delivery of ethanol for the fire pit”
Recently moved to a strata environment and bought the Pod 30 as an alternative to our traditional wood fire pit. No smoke, no smell, no need to chop/store wood - no upsetting the new neighbours ! Produces a good amount of heat so would highly recommend. Delivery was quick and service great.
I purchased the Ghost bio-ethanol free standing fireplace.
Rhys could not have been more helpful and super quick to respond to any questions. I bought it to use as an indoor heater to improve the ambience and warmth of my living room in winter.
The product is first class, a floating minimalist black box by day and a warm and beautiful flame at night. It's everything I had hoped for and more.
Very easy to use and packed to perfection with clear and easy instructions on how to de-box it. This has been a great customer service experience and I wish Rhys and his team all the best - they deserve it.
We just bought a house and really wanted a fire pit, unfortunately we only have a small outdoor area and it is covered...not great for a wood burning fire pit with smoke etc. Then we found this and it is brilliant really gives the fire pit ambience without any of the mess of a wood burning pit!
Absolutely loving our new pod 30 fire pit. This
product is top quality. The pod 30 is a great size too.
Fast delivery and great communication from Rhys.
Very impressed with this product and company-Outdoor Living Essentials. It looks fabulous!
Live my new fire pit bowl. Perfect size for our space. Delivery was super quick and efficient - highly recommend!
Love it. Customer Service from Rhys was outstanding. Was told by other WA suppliers it would be 10-12 weeks. He got it to us in 1.
I went to a major retailer, wanted to take full payment before telling me how long i had to wait. I rang Rhys, we worked together on a price match (i then upgraded the cover), i paid immediately over the phone. Rhys rang me back within an hour to confirm for delivery for next day. Sure enough right on agreed time, we had the Fire Pit Table - all less than 24 hours from picking up the phone. The major retailer told me 14 weeks after wanting to take my money. I highly recommend Outdoor Living Essentials, Rhys and the Team.... Thanks!