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    Want to return an item? No worries!

    While we love all the products we sell, we understand that sometime you might change your mind or have a change of heart about the product you bought.

    If the goods are unsoiled, undamaged and in a resaleable condition in original packaging including all accessories, take advantage of our Easy Returns.

    1. Please email us at info@outdoorlivingessentials.com.au with your order number and for us to assist you.

    2. Simply return the goods to the senders premises within 30 days of delivery. *Please note, you the customer will be responsible for the return shipping charges of goods.

    3. The goods will then be inspected for resaleable condition.

    4. After inspection, Outdoor Living Essentials will then contact you regarding the return payment.

    *If the goods are returned are not in resaleable condition, you the customer shall pay for all costs of replacement or repair. Returns are subject to a restocking fee.

    Need to cancel an order? No worries!

    Please contact us as soon as possible and we can cancel your order and process your refund.

    If the goods have already been dispatched, they are treated as a return.

    Cancellation of orders with Goods imported especially for the Customer or Goods made to order are subject to a cancellation fee.